How to Communicate with us

For help with specific enquiries about Balance Activ

You can email us at:

You can write to us at:

Fern Close Pen-Y-Fan Industrial Estate
Unit 2
NP11 3EF

You can call us with any questions on:

01656 868930

Reporting adverse events or side effect

Adverse events should be reported. Reporting forms and information can be found at You should also report adverse events to BBI Healthcare by calling 01656 868930 or emailing

You may also wish to discuss any adverse events (including side effects) that you are experiencing with your healthcare professional (e.g. nurse, GP, pharmacist) or call NHS Direct.

If you want to report a quality complaint

Please report any quality complaint to BBI Healthcare. E-mail: